Our partnership principles.
We offer expert breakdown solutions for banks, membership clubs, insurance brands, fleets, and more. Whatever the business, our partnerships are built around these principles.
Alignment
Every good partnership is built on strong communication, total transparency, and openness from day one.
Forward looking
Partnerships need to evolve. So, we’ll work with you to look ahead, drive value every day, and meet joint goals.
Insight driven
Data’s good. Insights are better. Thanks to our tech capabilities, you’ll get real-time insights that will help inform your decisions.
Regulatory assurance
We’re a regulated business within Direct Line Group, helping provide security and peace of mind to you and your customers.
A service you can always count on.
We have over 50 years’ experience, multiple UK contact centres, hundreds of network providers and our own dedicated patrol fleet.
So, whatever happens, we’ve got our partners and your customers covered.
Get in touch
Expert help in the UK and Europe.
We have thousands of technicians here in the UK and across the continent.
Here for you, 24/7/365.
Our technicians are here to help, every minute of every day.
A rapid response time.
On average, we get to breakdowns in under an hour (and here’s the proof).
UK Customer Satisfaction Index
Highest rated breakdown cover provider (Jan 25)
Which? Trusted Trader
Approved service - breakdown assistance
dataIQ 100
Innovation Award (2024)
Get in touch today.
Interested in a partnership? Send us an email and we’ll be in touch.
Email us:
gf.partner.enquiries
@directlinegroup.co.uk
Copy
When you email, please tell us:
Your name and company name
Your contact details (email and phone) and a preferred contact time
Some details about what your business does and what services you’re looking for