There's a problem, but we're fixing it

We're having problems with our phones at the moment, so unfortunately you won't be able to get through to us. Don't worry, if you need to make a claim you can still call us but for any other queries check out our FAQs or use our web chat service - it will pop up on your page. Don't forget, you can still get a quote online.

REMOTE RESCUE

Roadside Assistance via satellite on your iPhone

You'll need an iPhone 14 or later (any model) with iOS 17 or later.

Get breakdown cover

Broken down?
No signal?
No problem.

If you find yourself in the middle of nowhere without phone signal, you can now request help by using Roadside Assistance via satellite on your iPhone.

So, if you get a flat tyre or an overheated engine, you should always be able to get in touch. Even if you’re not a Green Flag customer, we can still rescue you, or put you in touch with the right people.

How does it work?

satellite

Step One

Connect to a satellite

Use your iPhone to connect to a satellite. You can go to the Apple website to get a step-by-step guide.

message us

Step Two

Contact Green Flag

After you've requested the rescue on your iPhone, Green Flag will kick into action. We'll find your location over the satellite, and we'll ask some questions to get any vital information.

get rescued

Step Three

Get rescued

Our Green Flag agent will then give you regular updates via satellite message (like a text) so you don’t feel stranded.

Check out our new advert

In our latest Green Flag advert, a couple manage to get in touch and request a rescue, even without any phone signal.

What else do you get with Green Flag cover?

Do you want to see what else is included in all our cover levels? Get all the information you need on our breakdown cover page.

A breakdown service you can depend on.

Save up to 40%
if you buy your vehicle
cover online.

Get breakdown cover